Sales Team Leader Market Related - South Africa
BONTLE KE BOTHO LTD
The Sales Team Leader provides direction to sales teams in achieving daily sales target. The sales team leader gives account directly to the sales manager. Working as a subordinate of the retail operations manager, the leader will direct the team to attain everyday sales target and surpass expectations of customers. The sales team leader involves giving suggestions and support in earmarking and setting up sales procedure. Sometimes, the sales manager position may be void, when that happens, the team leader will be accountable directly to the designated senior position or executive officer. The sales team leader is responsible for giving suggestions and support in earmarking and setting up sales procedure. He/she will be responsible for organizing marketing plans so as to attain sales target stipulated by the organization. He/she initiates and coordinates monthly, quarterly, and annual sales plan and strategies that will guarantee achievement of target. He/she gives assistance and encourages personnel to enhance personal and team target. The Sales Team leader directs the work of sales personnel daily, and relate closely with the human resources unit to resolve daily human resources problems, including compliance with discipline and work attitude. The Sales Team Leader endeavors to establish an outstanding working relationship with service providers in designated sales field. Bargain or support bargaining with key essential service so as to enhance the cost structure. Prepares annual, quarterly and monthly update accounts on current opponents or business possibilities. Work together with colleagues from other departments to improve efficiency and overall service delivery. Give prompt reports on crucial issues to direct senior officer, suggest answers where obtainable. Supervise essential key account possibilities. Make propositions, give suggestions and designate sales target and job obligations to each sales staff. Appraise performance of staff, give suggestions, reward or award punishment and offer proposals on dismissal of personnel where applicable. Recommend hiring additional staff and make required resources available to accomplishing target objectives and goals. Solicit for other job duties needing attention to enhance service and improve customers' contentment to a reasonable extent. Take part in interview of candidates while supporting decision making to hire successful applicants. Offer inspiration and training of internal sales personnel on how to attain business sales objective. Assist team managers to intensify sales via training on sales methods. Generate action plans to enhance performance and productive capacity of underperforming personnel. Qualification Grade 12 or Matric Diploma or Degree in Marketing, Sales, Retail and Customer Service specialization. Drivers License Experience An outstanding supervisory experience. Minimum of three years practical experience in retail and customer service Prior experience in utilization of computer programs such as MS outlook and MS office. Skills and Abilities Demonstration of positive team player spirit and cooperative sales skills within the organization. Conversant with all retail principles, which is needed to process sales operations precisely at events and in the store. Ability to direct and be a mentor on the sales ground by actively working to attain everyday sales objectives. Sales Industry Experience –the sales team leader manages the people who generate sales. To be successful as a team leader or supervisor in sales, experience and a working knowledge of the sales industry is important Leadership and Motivation Skills –the sales team leader motivates employees to reach sales goals and needs to be able to effectively train, encourage, inspire and reward team members for their achievements Customer Service –sales roles are often customer focused, and the team leader needs to be able to guide team members in providing excellent service to customers Organization – to effectively delegate tasks to team members and keep track of sales goals, the team leader needs to be well organized Communication skills –sales team leaders are often the link that holds the sales team together, the source of information, training, and motivation for the sales staff—they need to be able to communicate all aspects of the sales operation to managers and team members Computer skills –record keeping software is used for creating and storing sales records and reports Market Related
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