SAP CIS Consultant: **
Key Responsibilities:**
- Implement authentication solutions and enhance automation for deployed solutions.
- Analyze market trends and proactively build necessary expertise.
- Collaborate closely with web operations, platform partners, solution architects, and IT security teams.
- Participate in Go-live preparation and post Go-live support, contributing to documentation and reliable onboarding processes.
- Maintain and operate authentication integrations with central systems, including HR systems and IAM products.
- Handle tickets and tasks, ensuring timely resolution within defined SLAs.
- Troubleshoot system issues and provide support, executing necessary changes through configuration.
- Interact with central product owners, feature teams, and clients to ensure alignment and satisfaction.
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Essential Skills Requirements:**
- Operational support experience.
- Mid-level knowledge in web and cloud technologies.
- Proficiency in authentication solutions: SAML, OpenID Connect.
- Familiarity with SCIM (System for Cross-domain Identity Management).
- Understanding of multi-factor authentication.
- Experience with agile development and DevOps tools like JIRA and Confluence.
- Knowledge of IT architectures, vendors, and trends.
- Strong teamwork, communication, and analytical skills.
- Ability to work independently and assertively.
- Proficiency in troubleshooting and maintenance.
- Understanding of IT security, incident, and request management (ITSM NEXT), and ITIL processes.
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Advantageous Skills Requirements:**
- Understanding of Agile Methodology and ITIL.
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Qualifications/Experience:**
- Bachelor's degree in computer science, communications engineering, or relevant field.
- Minimum 2 years of professional experience in enterprise IT or platform hosting, preferably in cloud infrastructure and web applications.
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