Introduction Our client is seeking an experienced SAP ARM/TM Functional Consultant responsible for configuring and testing SAP Advanced Returns Management and SAP Transportation Management functions and module solutions. This role involves troubleshooting technical problems, writing functional and test specifications, as well as training and testing material. The consultant will provide user support and resolve business as usual issues aligned to operations and service processes. Additionally, the consultant will design and implement solutions based on business requirements originating as change requests and/or projects. Roles and Responsibilities Implement, configure, and customize SAP ARM/TM solutions based on business requirements. Lead workshops with business to gather business requirements and translate them into functional specifications. Design and document ARM/TM processes. Integrate SAP ARM/TM with other SAP systems. Provide expertise in ARM/TM master data setup, including warehouse structure, storage types, storage bins, warehouse tasks, and resource management. Conduct system testing, performance tuning, and troubleshooting during ARM/TM implementation and post-go-live support. Provide ongoing support and guidance. Participate in project planning, estimation, and scoping activities. Make recommendations to optimize SAP ARM and TM processes, policies, and procedures. Identify suitable solutions to new and existing business requirements (changes and projects) and ensure effective resolution of problems and incidents. Stay updated with the latest SAP ARM/TM features and industry trends. Experience 4 years of SAP ARM/TM design and configuration experience. 2 years of Agile experience (e.g., sprint planning, stand-up). Knowledge of Retail SAP architecture, implementation, and operations. Expert functional knowledge of SAP ARM/TM and integration with other SAP modules. Knowledge of Retail Merchandising Processes. Knowledge of SAP Master Data module. Knowledge of development concepts, guidelines, and SAP architecture. Knowledge and application of relevant IT best practices. Knowledge of IT Service Management principles and frameworks (ITIL 3). Knowledge of Project & program management including methods and tools. Competencies Work with business process/activity owners to understand business requirements and design solutions. Document functional and technical specifications. Experience in the preparation of business cases and business processes. Drive change and manage stakeholders. Strong problem-solving skills and attention to detail with the ability to understand complex business processes and design appropriate solutions. Excellent communication and interpersonal skills. Financial acumen. Ability to work collaboratively in a team environment. Proficiency in SAP ABAP debugging. Willingness to learn and adapt to new technologies and processes. Excellent English language written and oral communication skills. Proficiency in MS Office with advanced Excel skills. Familiarity with Google Suite. Personal resilience, energy, and drive. Customer orientation. Excellence orientation. Ability to influence others. Team player. Innovative and analytical mindset. Qualifications SAP ARM/TM Certification. 3-year IT-related degree (advantageous). Certified in TOGAF, Agile Methodologies (advantageous). Certified in COBIT, Prince II (advantageous). Certified in ITIL 3 (required).
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