This fixed term administrative role is based in Midrand and will involve working in the QA RA Department of this medical device company. AREAS OF RESPONSIBILITY KPI DATA COLLECTION AND ANALYTICS Ensure data is provided as per approved KPI Metrics for sections under responsibility. Perform data analysis and trending remarks. MEDICAL DEVICE FILE Managing the Group Medical Device File programmes and databases in alignment with ISO 13485 requirements and ensure deadlines are not missed for provision of documents. Follow up with allocated department Product Managers and Specialists for Product Dashboards and product lists. Review completed product dashboards and supporting documents. Trend KPI data and provide report timeously for Management Review. RECALLS, FIELD SAFETY ACTIONS AND ADVERSE EVENTS Maintain Index for recalls, field safety actions and adverse events. Prepare draft notification reports for recalls, field safety actions and adverse events. Follow up on the status of recalls, field safety notifications and adverse events till closure report is prepared. Reconcile customer acknowledgments and follow up with respective personnel to ensure recalls are closed timeously. Provide reports and ensure SAHPRA timelines for reporting is adhered to. Trend KPI data and provide report timeously for Management Review. ASSISTANCE WITH SAHPRA APPLICATIONS Support in processes where actions are assigned. Review Change control index per legal entity. Prepare SAHPRA Application packs for QA RA Manager Review and Submission. Maintain index for submissions. RAD CON, NRCS, ICASA LICENCE APPLICATIONS Support in processes where actions are assigned. Maintain index for submissions and generate folders for applications. Prepare RAD CON Application packs as required for legal entities. GENERAL Support with External Audits as per allocated actions. Document Control Reviewing and updating of Standard Operating Procedures and Quality Documents. General administrative duties including archiving, filing, issue of Quality Documents. Training Ensure assigned training is completed timeously. Provide training on areas under responsibility. Continuous Improvement Individual Quality Improvement Projects are assigned on an annual basis are completed in a timeous manner. Identify improvement areas in processes under responsibility. Qualifications Matric with a Degree: Science / Medical / Biological / Technical Experience required Advanced Computer Skills (MS Office – Word, Excel, Powerpoint, Teams] [Non-Negotiable] Experience with data collection and trending Experience with Quality Management Systems ISO 13485 or ISO 9001 or any other ISO standard (Preferred) Experience with Regulatory Affairs and understanding of regulations (Preferred) Experience with SAHPRA, NRCS, ICASA (Preferred) Capabilities Highly organised, with attention to detail, producing and expecting highly accurate work within allocated timelines; Methodical and logical structure of executing activities; Excellent interpersonal skills; Ability to develop, lead, and maintain an effective action completion; Fluent in English, verbal and written; Ability to operate & communicate at all levels – verbally & in writing; Able to follow and issue verbal and written instructions; Flexible, conscientious approach; Logical approach to good problem solving and solution driven; Energetic and able to work independently; Follow up skills and ability to be assertive in meeting deadlines. Willingness to learn and someone who has a hunger to grow and make a difference.
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