Senior Business Analyst with Dynamics 365 Function - Johannesburg
CyberPro Consulting
Reference: JHB005053-YM-1CyberPro Consulting merges a fervor for technology with a sincere interest in our customers' business and success. Boasting more than two decades of experience in the IT and software development industry, CyberPro Consulting serves a diverse clientele, spanning from large-scale enterprises to SME businesses. The Business Analyst is instrumental in delivering custom business and software solutions, fostering collaboration, defining project scope, and ensuring alignment with user expectations and business strategies. They are responsible for task estimation, documentation, and skill development, while also advocating best practices across multiple projects. Work with business users to define and re-design business processes and identify corresponding solution requirements while establishing appropriate expectations and controlling scope. Actively seek ways to apply technologies to business processes to meet strategic goals through a conceptual understanding of technology and strong business insight and experience. Define user requirements, create user cases, ERD Diagrams and document user requirements specifications by conducting user interviews, JAD sessions and industry research. Define user acceptance test cases and manage the users through the process, ensuring the final solution meets the business expectation and requirements. Document presentations, approach documents, and functional specifications. Work with the creative, business and technology teams to help design solutions and create storyboards. Actively participate in issue resolution and escalation, documenting, training, user adoption and logging faults, where applicable. Create documents, presentations, and training material that can be used to establish buy-in and launch the solution successfully. Where applicable, perform configuration changes in line with requirements and architecture standards followed within the organization. Assist with the creation of a solution's information architecture and navigational structure. Conduct and participate in usability and application reviews with the users, and proactively identify areas of future optimisation within technology solutions. Work across systems, platforms, and departments as required by the business and in line with its operations. Actively participate in the growth of the organisation through involvement in improvement efforts, product development, and organisational infrastructure enhancements. Responsible for understanding workload priorities and self-managing tasks. Implement methodologies, standards, and processes on all projects to ensure consistent quality. Perform other duties as required. Qualifications / Skill/ Personal Attributes BCom or equivalent degree preferably in Information Technology. Experience using Dynamics 365 CRM (Sales/Service and Marketing) Proven experience leading analysis initiatives and conducting creative requirements gathering. Experience within financial services, system integration, conceptual knowledge of financial controls, general ledger and financial transactions that affect line of business systems Strong process experience and understanding of business analysis methodologies Proven experience authoring approach and vision documents that clearly set client expectations Superior written and verbal communication skills, including technical and report writing Strong business insight and experience, with three or more years in the financial services industry Experience defining test cases as well as defining functional specifications Energetic and tenacious Experienced using the Agile methodologies, Lateral thinker Integrity and trustworthiness Good work ethic Effective communicator with excellent verbal and written communication skills Excellent analytical skills Effective time management skills 750k - R780k
Apply Now
Facebook
WhatsappRelated Jobs
Functional Consultant/Business Analyst - Johannesburg
...
Consultant Business Analyst Johannesburg - South Africa
talentCru
...
Business Analyst Finance Sandton - Sandton
Sasfin Business Banking
...
Product Analyst Pretoria, Johannesburg - Gauteng
Workforce Staffing - Gauteng
...
Senior Business Analyst Sandton - South Africa
Pro Development Group
...