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Senior Business Manager - Transactional - Johannesburg

Nedbank

Nedbank Recruiting Job Req 105787 Closing Date 20 January 2021 Career Stream Product Location Sandton Job Purpose We are looking for a Senior Business Manager to develop and manage products (e.g. transactional products, digital products) to ensure that the Nedbank has a competitive suite of products for profitability. Job Responsibilities Develop or enhance a new product by building a business case to get approval from the divisional Exco. Ensure that quality and turnaround standards for products, as well as operations budgets, are met. Ensure that the team's efficiency and productivity is improved month on month. Ensure team effectiveness by putting in place resource plans and allocating work to team members. Ensure quality of delivery by reviewing and executing work and taking corrective action where necessary. Improve team efficiency and effectiveness. Ensure that systems and processes are effective. Manage operational risks through mitigation measures. Ensure transformational target are met. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the Nedbank vision and values, leading by example. Participate in the development and implement action plans to address issues raised in culture surveys. Create a client service culture, delivering worldclass service. Encourage team to generate innovative ideas and share knowledge. Identify clients needs through conducting research. Meet all agreed client service and satisfaction objectives. Establish trusting working relationships with subordinates, manager, peers and other departments to deliver results through respect and regular feedback. Develop and maintain sound relationships with external stakeholders. Manage performance of staff by implementing performance agreements and ensuring a clear vision. Mentor and coach staff on identified performance gaps. Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Preferred Qualification Bachelors degree in financial management Minimum Experience Level 6 years experience in financial product and channel management within a financial services environment Behavioural Competencies Customer Focus Decision Making Facilitating Change Innovation Business Acumen Planning and Organizing Technical / Professional Knowledge Change management Communication Strategies Consumer behaviour Employee training/development Governance, Risk and Controls Organisational systems Principles of project management Relevant regulatory knowledge Staff resource planning Strategic planning Management information and reporting principles, tools and mechanisms Type of Exposure Built a high performance culture Built and maintained stakeholder relationships Client and Relationship Results Delivered compliance risk management programmes and advice Designed Workforce Planning Solutions Developed and Implemented Communications Strategy Improved Processes and Culture Managed Internal Processes Managed Transformation & Innovation Managed Relationships Managed Self and Team Managed budget Supported Transformation, Change and continued Improvement Talent Acquisition Consultant Poppy Mlotshwa Please contact the Nedbank Recruiting Team at 27 860 555 566 Apply Now
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