Senior Change Manager Cape Town - Cape Town Region
Afro Ant Consulting Ltd
Senior Change Manager Contract (12 months) Cape Town | 4 days in office per week · This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organisation structures · Primary focus will be on implementing change management plans that minimise employee resistance and maximise employee engagement · Working to drive faster adoption, greater ultimate utilisation and higher proficiency on the changes impacting employees in the organisation such that business results are achieved · Apply a structured change management approach and methodology for the people side change caused by projects and change efforts · Apply a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change · Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns · Conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner · Apply a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, training plan and resistance management plan · Support the execution of plans by employee-facing managers and business leaders · Apply and manage measurement systems to track adoption, utilisation and proficiency of individual changes · Identify resistance and performance gaps, and work to develop and implement corrective actions · Minimum Bachelor's Degree · 8 years Change Management experience · A solid understanding of how people go through a change and the change process · Experience and knowledge of change management principles and methodologies · Strong communication skills – both written and verbal · Able to work effectively at all levels in an organisation · Excellent active listening skills · Problem solving and root cause identification skills · Strong analytic and decision making abilities · Must be a team player and able to work with and through others · Ability to influence others and move toward a common vision or goal · Experience with large-scale organisational change effort is a plus · Change Management Professional designation is a plus · Previous Change Management experience within a Retail organisation is a great plus
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