Senior Commercial Short Term Insurance Broker (AA/EE) - - Sandton

Senior Commercial Short Term Insurance Broker (AA/EE)

Area: Sandton, Gauteng

Package: Negotiable up to R65000 p/m

Purpose of the position: To deliver an efficient client service relating to the Technical Broking process; from quoting stage to policy updates, renewals and cancellations as well as contribute to advice given to clients and the rest of the business. To provide guidance to Junior Technical Brokers and also support the Account Executives and Claims teams.

Duties & Responsibilities

Outputs:

Contribute ideas to operational and process efficiencies to facilitate service delivery
Work within agreed service levels
Ensure adherence to procedures and processes
Handle insurer queries
Build and maintain relationships with insurers and relevant stakeholders
Support AEs and Claims to handle client queries where needed
Maintain control over all deliverables and deadlines to the benefit of clients
Liaise with the insurers on behalf of the Account Executives
Ensure data integrity and recording (save information in a central location for all to access, etc.)
Agree a placement that meets the clients specific requirements as far as possible (e.g. mining extensions/industry specific requirements)
Find a creative solution to a complex technical broking problem
Follow peer review process on work produced, discuss with colleague where needed and escalate key issues to the Technical Broking Manager
Work on a Standard Operating Procedure as a project to contribute to the operation of the business
Explain cover options and outcomes to Account Executives and client where needed
Ensure all policy documents are received, checked and filed
Comply with all applicable regulatory requirements (Fit & Proper)
Mitigate any possible Professional Indemnity exposure
Request and attend regular product training