Jobs in Go!

Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do? The Key purpose of this role is to be able to act as the face and voice of our amazing brands and manage all community communications in a professional, fast-paced and engaging manner. Key Outputs and Responsibilities: Drive engagement and conversations with the community that are conversationally led, relevant and 'real-time'. Respond to customers in a timely manner based on set KPI's. Monitor, respond, track and report on feedback and online reviews. Identifying tactical and relevant opportunities to engage with the community daily. Maintain the highest editorial standards for all copy and responses and ensure that it conforms to the evolving brand voice within the social playbook. Consistently find new ways to creatively engage with our communities by identifying opportunities that are in line with brand tones. Build strong relationships with customers, industry professionals and journalists. Stay up-to date with digital technology trends. Assist with Always On and Cultural Calendar Creation when required. Business Integration and collaboration. Live event coverage. Review quality of responses from Community Managers. Mentorship of Community Managers. Track and monitor Community Managers KPI's. Support role and function to Social Media Managers. Profile: Education Matric. BSc degree in Marketing or relevant field. Higher Certificate/Diploma or relevant tertiary qualifications / certifications. 3 years in community management. Experience: Live event coverage experience. High understanding of social media and the platforms. Proven work experience as a Community Manager or very similar role. Experience with planning and leading community initiatives. Ability to identify and track relevant community KPIs. Excellent verbal communication skills. Excellent writing skills. Excellent interpersonal and presentations skills. Knowledge of online marketing. Attention to detail, critical-thinker and problem-solver. Key Attributes and Competencies: Strong understanding of South African / African culture. Must be confident and have clear passion points to be allocated to according brands. Fun and energetic. Able to work under pressure and deal with very high engagement rates. Driven and clear understanding of KPIs and how to action them. Have a self-starter mindset. Self-motivated, organised and passionate. Pro-active. Ability to adapt and understand. Confidence. Ability to perform under pressure when crisis hits. Additional Information: Band: VIII AB InBev is an equal opportunity employer, and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted. The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing. Apply Now

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Jobs in Go!