Minimum Requirements:

Job description:

Seeing clients to sign documents (e.g ensure that all FICA provided by the client is accurate and acceptable in terms of the minimum FICA Act & Bank SLA requirements)
Have a great relationship with the Secretaries (e.g. meet with Transfer Secretaries before seeing the clients to discuss the file and any problematic cases)
Ensure that all appointments have been attended to on time
Attend to all clients complaints and queries immediately
Keep the Directors informed via email or personally once resolved
Generate leads - must be able to build their own client base over time
Building relations with potential clients
The Candidate must have good problem-solving skills, communication skills and must have had previous experience in the handling of Clients and Client Services; and
The Candidate must be driven and result orientated
Have a good understanding of the internal and external processes

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