Senior Credit Controller - Cape Town City Centre
Time Personnel
Reference: CPT003349-Meg-1Are you a Senior Credit Controller looking for an excellent opportunity to work for a UK Property Management Company based in Century City?Our client requires the expertise of a Senior Credit Controller to manage a junior team and assist with calling for outstanding payments and handing over of accounts. You will manage a large portfolio dealing with the Directors on each property, Leaseholders, Solicitors and Property Managers. REQUIREMENTS Matric 5 – 10 years working experience as a Credit Controller Ability to recognise issues and use initiative to identify and discuss proposed solutions Microsoft office experience essential Able to work independently and as a team Excellent communication skills to deal with clients and Directors Hours: 09:00 – 18:00 & 10:00 – 19:00 Hybrid working - good internet access is essential DUTIES Answer generic budget, demand period, amount outstanding queries Direct queries to the applicable person, maintenance, or accounts Assist clients with calculation for standing order Reconciling accounts – to advise on arrears Motivate for admin fees to be settled Assist sales team with general queries and confirm relevant info Contact directors, with all the details as to why the need to obtain consent to refer a file to legal Prepare file to go to legal, get all the invoices / statements / leases & additional info Answer queries from solicitors, and furnish them with requested documents Distribute funds when file is closed demands Raise admin fees, ensure they are payable, especially if the matter proceeds to court Ensure that files get referred to correct solicitors Build relationships with new directors and keep them up to date on arrears Telephone payments Prepare arrears list and monitor staff members calls for collections Check on arrears list to see what funds can be transferred Transfer report on admin fees, admin Income levied report Manage meeting, offer advice on ways to collect outstanding funds Breach report, check with solicitors on the progress of files Meeting with clients, motivate why their credit policy should be used Explain procedures and process on the arrears and advise steps ahead Discuss arrears on block and advise the steps ahead Advise on legal process and obtaining consent to proceed Prepare Legal payments and assist with allocation of payments Capture payments and provide solicitors with updated statements. Manual arrears report for high priority clients and directors In constant contact with line manager to streamline processes Address complaints with the relevant parties to avoid formal complaints Salary: dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Follow us on Facebook Follow us on LinkedIn Visit our Website plus Dependent on experience
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