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Responsibilities Manage the restaurant in accordance with Restaurant’s Policies and Procedures Maximize restaurant sales and profitability by effective deployment of labour, assets and production costs Maintain excellence in the execution of all duties Focus on exceeding customer expectations Developing and training staff, as well as to providing negative and positive reinforcement, and to recognize and reward superior performance Maximize the profitability of the restaurant by monitoring food, packaging and labour costs as well as controllable expenditure to ensure that these are in line with established targets Ensure that all restaurant resources, i.e. Labour, product, supplies, tills and equipment are at correct levels to meet the various volumes of business Ensure that all cash handling and in-restaurant banking procedures are adhered to at all times Perform daily, weekly and monthly stock counts in the restaurant Assist with IT problems experienced with MICROS/GAAP POS registers, computer and day end reports Esure that the correct level of supplies are ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported Prepare the weekly labour schedules in advance and to ensure all shifts are properly staffed and that labour costs are in line with the budget Provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant Action recruitment and termination payroll change documentation and to forward these updates to the HR Department Coordinate, hold and record monthly staff meetings to discuss various issues which affect the restaurant/team Ensure that all restaurant staff and management are fully trained in fire procedures, health, safety and food hygiene practices as well as security and robbery procedures Complete daily, weekly and monthly administration accurately in line with procedures Ensure that standards are in accordance with HACCP Ensure that the Safety, Health and Hygiene standards are in accordance with statutory regulations Carry out Local Store Marketing activities as authorized by the Regional Operations Manager Monitor all local competitor activity and any local activities - this may affect the volume of business Coordinate the implementation of in-store promotions and ensure that all staff is fully briefed in advance of promotions Coach and support staff and ensure that they are fully trained and on job training is effective Demonstrate team work by helping staff and management with their work, cross training them, effectively resolving their concerns and holding regular team meetings Hire, develops and promotes restaurant staff in consultation with Area / Regional manager Administer progressive discipline as needed, and ensures compliance with all statutory regulations Requirements Grade 12 / Matric 5 years Fast Food Restaurant Manager experience preferably - Chicken Licken, McDonalds, Burger King or similar Fast Food stores Micros/GAAP or similar POS experience Good all round computer skills (Microsoft Excel, Word, Outlook) Ability to work professionally under pressure Good people skills – Staff and Customers Able to work shifts and overtime SA Citizens only Salary scale depends on proven Experience and Skills Apply Now

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