Senior Implementation Manager - IHS tower - South Africa

Company Description IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 40,000 towers across its 11 markets, including Brazil, Cameroon, Colombia, Côte d'Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For more information, please visit: www.ihstowers.com Our Vision IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities. Role purpose: Set strategic and operational direction for the Rollout function, driving operational excellence in identification and acquisition of sites, roll-out of key infrastructure (new sites and upgrades) across asset lifecycle, and completion of order fulfilments based on agreed timelines. Key Roles & Responsibilities Support the Chief Technical Officer (CTO) in formulating the overall Technical strategy and leading execution at the departmental (Rollout) level in line with Service Level Agreements (SLAs), budget (Opex/Capex), and quality standards. Initiate strategies that continuously improve network uptime and availability while reducing penalty exposures. Ensure all issues impacting sustainable uptime are addressed at any point in time. Own quality improvement of the network by leading teams responsible for systematically reducing repetitive and trending network outage root causes. Lead roll out of key infrastructure (new sites and upgrades) across asset lifecycle by ensuring effective and efficient implementation of processes and procedures for identifying and acquiring sites and completing order fulfilments within agreed timelines, budget and quality standards. Develop and maintain relationships with customers at head-office level to accurately express customer demand and manage expectations across the Rollout function. Support and collaborate with peers across Technical on projects and activities aimed at achieving overall cross-functional and regional objectives. Drive innovation across Rollout with a focus on work methods, techniques, and processes for improvement. Ensure quality of data shared is accurate and optimal to facilitate better decision-making internally and client discussions externally. Support resolution and management of landlord issues at head office level. Apply cross-disciplinary perspectives from Supply Chain, Legal, and Community Relations in evaluation of Understand how cross-functional perspectives/ inputs from Supply Chain, Legal, and Community Relations affect execution of Rollout's plan and communicate implications to peers across Technical whose regions and/ or projects may be impacted. Oversee consolidation of reporting templates to enable and sustain a holistic view of the Rollout function. Promote knowledge sharing with other teams across Technical. Develop and implement measures to boost efficiency and optimize costs across Rollout. Ensure all audit issues within Rollout are cleared by accountable team-members. Perform other tasks and duties as assigned by the Chief Technical Officer (CTO). Competencies Functional: Strategy Formulation & Implementation Planning & Budgeting General Management Site Acquisition Rollout Management Program Management Qualifications Bachelor's degree in Telecommunications Engineering or related discipline. Master's degree in a relevant engineering discipline and/ or MBA will be an asset. 18 years' experience in telecoms infrastructure deployment and project management, with most recent 5 years in a senior leadership role. Additional Information Organizational Competencies Customer Focus - People demonstrating this competency understand & exceed our customers' needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery. Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment. Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect. Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious. Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve. Apply Now

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Senior Implementation Manager - South Africa

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