Senior Legal Advisor Market related - South Africa
Clientèle Life Assurance Company Limited
To provide support to the Legal Claims Department; regarding the processing of High Risk claims. To quickly resolve claims. Providing guidance to junior staff members where required. To work high risk/overdue claims of other's portfolio where required. To manage a high-risk claims portfolio To ensure a balance between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary Work every aspect of a claim with the requisite turnaround time Meet daily deliverables and targets LLB qualification; Admitted Attorney (Advantageous); and 2 years' experience in handling Legal Cost Insurance Claims Portfolio. Special Requirements Must be available to work extra hours where necessary; and Full confidentiality in all areas is required. Core Competencies Strong Legal Knowledge; especially in the following categories: 1. Labour 2. Insurance 3. Motor Vehicle Matters 4. Medical Negligence 5. Property Owner Disputes 6. Repossessions 7. Actions Against the State Good listening skills; Excellent communication skills; Ability to adapt to change easily; Help drive change positively within the team; Problem solving ability; Strong customer centric focus; High EQ; Perfect knowledge of the claims procedure manual; History of consistent high performance i.e. KPIs General competencies Ability to work in a pressurised environment. Personal Characteristics Self-assertive; Self-motivated; A high sense of responsibility and accountability; A quick learner who is passionate about quality; Initiative.
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