Senior Research Manager - Johannesburg
NielsenIQ
Job Description Job Summary: • Responsible for the successful delivery of high quality data and insights to FMCG clients • Managing a team of researchers who will ensure timeous, efficient, high quality and actionable insights of FMCG projects • Managing projects from commissioning through to final tabulations and/or reports/ presentations Key Job Responsibilities: • Accountable for a team of Researchers determined either by area or product or sector or client • Supervises all stages of project management and monitors performance • Responsible for the training and development of team and peers • Provides advice and consultation to clients and staff • Handles complicated client queries or complaints • Ensure projects are profitable via efficient, timeous delivery of projects • Designs and plans research projects following client commissioning and needs • Designs questionnaires,samples and methodologies of collecting information • Co-operates the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information • Presents results of study to the clients • Some travelling required The following responsibilities apply to all “People Managers” Senior Manager Only: • Mentors/coaches direct reports (provides insight/advice and ensures each has substantive development plans in place) • Ensures that all down line positions and critical retains have appropriate back-up contingency plans (minimum of 1 ready now candidate for all critical positions) Key Skills/Competencies • University degree in Marketing, Economics or related field • Minimum 8 years experience in Marketing Research • Strong analytical mind • Very good knowledge on advanced analysis, methods, and tools • Excellent numerical skills • Good organisational skills, and strong people management skills • Very good interpersonal skills • Strong business acumen and financial knowledge • Excellent verbal and written communication skills • Fluency in English • Computer Literate • Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques • Good knowledge of the characteristics of the relevant markets
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