Jobs in Go!

Universal is a proud healthcare services group that is turning heads in the industry. Our comprehensive and full integrated portfolio of services set a new benchmark in care management. Our brand promise is to deliver healthcare that combines business intelligence with excellence in healthcare management, packaged to meet each medical scheme and its members' needs. If you want to contribute significantly to the growth and development of an innovative company, be challenged in a line of work that really impacts people's lives for good and engage in fantastic team environment, we'd like to hear from you. The VOIP Support Engineer will be responsible for configuration, maintenance of all the Converged communication systems and infrastructure including the video conferencing facilities. •Asterisk and FreePBX administration and configuration experience. •Ability to program in Perl or shell scripts with respect to Asterisk automation and IVR and dial plan configuration. •Ability to solve problems and create solutions independently. Although there are other staff, most work is done by one engineer on their own. •Have experience providing professional IT support to business. •MySQL and Postgres Database administration experience with respect to high availability clusters and routine maintenance. •Install/Upgrade VoIP servers when required •Provide 1st & 2nd line support for client reported issues • 5 Years' experience in a similar role • A strong understanding of Linux and Asterisk is essential. • Understanding of the TCP/IP networking suite, and be familiar with IP routing protocols including SIP, IAX, RTP, H.323 • Familiar with the codecs used for encoding voice traffic in an IP network and router/modem hardware. • SIP Hard & Softphones experience. • Configuring handsets • Administration of Video-conferencing facilities. •Conduct quality assurance. •Organisational abilities. •Good communication skills, both written and verbal. •Good customer service skills. •Self-motivated. •Result driven. •Creative problem solving. •Team player. •Attention to detail. •Emotionally intelligent. •Strong analysis and troubleshooting skills and experience. •Exposure to security concepts / best practices. •Expertise with load balancing and network monitoring / troubleshooting tools. Required Competencies •Strategic, analytical, and critical thinker. •Ability to work collaboratively with a cross-functional team. •Execution-oriented – strong ability to execute to the highest standard. •Ability to manage multiple projects. •Initiate and innovate. •Demonstrate passion, desire and dedication to on-going training and development. •Support process improvement. •A strong communicator – speak plainly and truthfully. •Ability to communicate complex ideas in a clear and easy-to-understand way. Work Requirements •The position will be based in Sunninghill Park, Sandton on a full-time basis. •Ability and willingness to work from home as and when required. •Willingness to work long hours when required. •Reliable transport essential. The Employment Equity approach of Universal Healthcare broadly aims to: •Foster diversity in the workspace. •Promote equal opportunity and fair treatment in employment through the elimination of all forms of unfair discrimination. Apply Now

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Jobs in Go!