Service Advisor - - Middelburg

Job Objectives

Customer satisfaction and complaint handling.
Planning the workshop utilisation capacity.
Calculation & preparation for retail invoicing, internal invoicing and claim handling.
To open and process job cards for repairs, maintenance and service.
To Transfer all relevant information from job card to computer system accurately.
To close job cards and monitor work in progress.
To be the liaison person between the customer and client.
To assist Technicians.
To assist with the Workshop administration duties.
To check and maintain maintenance parts store.
To assist with Health & Safety requirements of the branch.
To conduct regular checks on Company vehicles as per the company policy.

Qualifications & Job Experience