Service Advisor Menlyn - Menlyn
Business Capital Group
Represent the Auto Centre at reception, welcome customers, book in vehicles for repairs/servicing Answer questions about service outcomes, schedule and book appointments, facilitate vehicle and customer drop-offs and pick-ups. Assist with parts sourcing, and pricing and create quotes for customers' approval. Provide customers with feedback and information regarding the progress of vehicle repairs. Establish and maintain good working relationships with fleet customers, to encourage repeat and referral business. Complaints handling to resolution Any other related duties as required by the MD from time to time Job experience Proven work experience as a Service Advisor or similar role at least 2 years Multi-brand workshop experience essential Education Grade 12, tertiary admin qualification advantageous Market Related
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