Service Advisor (Motor Dealership) - Stellenbosch
Main Responsibilities:
Experience:
- Prepare for the arrival of customers.
- Provide initial consultation and care for customers upon arrival.
- Ensure accurate warranty and motor plan details are entered into the system.
- Update the Dealer Management System, track all vehicles, and update control systems.
- Maintain regular communication with customers throughout the service process.
- Ensure accurate invoice payments.
- Conduct vehicle handovers.
- Follow up with customers and provide reminders.
Experience:
- Minimum 2 years Service Advisor experience in a Dealership
- Computer literate (Office Suite)
- Drivers license and own transport
- Motor dealership (technical experience)
- Technical Qualification
- Certificated Service Advisor Training Completed
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