Servicedesk Support Cape Town - South Africa
Linkfields Innovations
We are seeking a skilled and experienced IT Administrator to join our team on a contractual basis for a duration of 6 months . The IT Administrator will be responsible for maintaining and managing our organization's IT infrastructure, ensuring smooth operations, troubleshooting technical issues, and providing support to end-users. The ideal candidate will have a strong understanding of IT systems, networks, and security protocols, along with excellent problem-solving and communication skills IT Infrastructure : Maintain the organization's IT infrastructure, including hardware, software, networks, servers, and peripherals. Ensure the availability, performance, and security of IT systems and networks. Technical Support: Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner. Troubleshoot and diagnose problems, escalating complex issues as needed. System Administration: Perform system administration tasks, including user management, permissions, backups, and updates. Monitor system performance and resource utilization, implementing optimizations as necessary. Security Management: Implement and maintain security measures to protect the organization's IT assets from unauthorized access, malware, and other security threats. Conduct regular security audits and ensure compliance with security policies and regulations. Documentation and Reporting: Maintain accurate documentation of IT systems, configurations, procedures, and troubleshooting steps. Generate reports on IT performance, incidents, and resolutions as required Diploma in Information Technology, or related field. Proven experience as an IT Administrator or similar role. Strong knowledge of IT systems, networks, and security principles. Experience with system administration tasks on Windows and/or Linux servers. Proficiency in troubleshooting hardware, software, and network issues. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Relevant certifications (e.g., CompTIA A, Network, Security) are a plus.
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