A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in KwaZulu Natal PROCESS Ensure that the strategic shift plan is executed; Manage productivity as per set targets; Minimize risk to Client and staff; Ensure adherence to policies and procedure as per ADfusion and Clientmodel; Maintain and Implement HR and IR policies. Responsible for protecting the ADfusion model at all times; Ensure Housekeeping standards are maintained; Must be flexible and proactive in changing the strategic shift plan for theday; Support Client Site and Services Manager in delivering service plan for theshift; Responsible for the site in the absence of the Regional OperationsManager; Ensure there is a clear communication line between ADfusion and ClientManagement; Compile and provide relevant reports as required on a daily basis for shifthandover and to ACMS Management; Ensure that TES implementation of discipline is aligned to ACMS disciplinaryguidelines and adhered to; Manage outputs and productivity of assignees through TES Shift Managers FINANCE Submit a forecast of shift cost taking into account Hours and Rates for all TES staff including straight shift and full time staff (Every 4 days) Submit End of shift report (Daily); Ensure registers for TES staff are signed and submitted daily; Authorize overtime documents for TES staff; Manage Salvage daily report; Manage Overflow report daily. RISK Ensure SHEQ appointments are done per shift; Manage MHE from an I-Sight perspective; Report on rack damages daily; Ensure adherence to standard SOPs. PEOPLE MANAGEMENT Share shift strategy with ADfusion management team. i.e Inbound andOutbound; Ensure that TES management is informed of the shift plan; Ensure that Training Development of all staff is in place in all departments; Ensure that order fill (Headcount) is above 97% for the shift; Adhere to ADfusion policies and procedures; Ensure SHEQ requirements per shift are met. i.e First Aiders, Safety Reps andFire Fighters Ensure that uniform standards is maintained; Protect Client assets, MHE equipment, Normal equipment (Cages andTotes) and respect for product; Ensure agencies comply with labour take on and exit processes, tracking ofdisciplinary actions etc; Ensure Agency KPI's are measured and managed e.g. shift fill rates,throughput, payroll queries, MHE etc; Provide regular feedback to Agencies and Client regarding shiftperformance metrics/targets. Responsible for the strategic shift planning, compliance, and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage, and SHEQ Management. Matric / NQF level 4 qualification 2-3 years experience in a Logistics/Manufacturing/Distribution /TESenvironment essential Min 2 years supervisory experience Computer literate (MS Office) Own transport and Valid Driver's License advantageous
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