Shift Scheduler - Cape Town City Centre
Key Accountabilities/ Principal Responsibilities
The Company Rules
Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Cleaning Procedures
Health and Safety Procedures
PRIMARY DUTIES
Shift Schedule and Resource Attendance
Co-ordinate shift schedule via Prof1T on a monthly basis
Distribution of staff schedules to individual resources
Monitor resource attendance by shift and coordinate relievers
Monitor and review biometrics system and shift schedule for staff discrepancies
Continuous coordination of shift schedule when required i.e. training, events, absenteeism and any form of leave
Monthly Man-hours Report
Timesheet Coordination
Reconciliation of timesheets with biometrics on Prof1T
Coordinate any discrepancies
Staff Transport Logistics
Distribution of staff schedules to various transport service providers for staff transport
Logistical Opening of Stations
Opening of all stations as from 03:00
Transport staff from base station to ensure all station service are in place with start of service, if required.
SECONDARY DUTIES
Multi skilled to provide WIC services
Multi skilled to provide cashier services
Multi skilled to provide Call Centre services
Direct station and communication system faults to maintenance
department/Call Centre
It should be noted that for operational reasons, it may be necessary for you to perform tasks other than those described herein from time to time. Prescribed procedures may be amended by management as and when required.
Key Skills and Experience
Grade 12
Min 2-year Office Administration experience
Min 2-year experience in the operations of Bus Rapid Transport Systems
Good knowledge of MSOffice
Valid drivers license (Code 8)
Willingness to work additional shifts as and when required
People and Management Skill
Strong administration skills
Ability to coordinate various projects simultaneously
Good communication skills and ability to communicate across all levels with all stakeholders
Ability to conduct investigations
Pro-active and time management skills
Self-motivated and ability to work independently, taking ownership of tasks
Adhere to deadlines and targets
Analytical and quick-thinking
Key Result Areas
Ensure accuracy when capturing information as it affects staff remuneration
Co-ordination of staff transport logistics to ensure staff collections and determine cost saving methods Apply Now
The Company Rules
Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Cleaning Procedures
Health and Safety Procedures
PRIMARY DUTIES
Shift Schedule and Resource Attendance
Co-ordinate shift schedule via Prof1T on a monthly basis
Distribution of staff schedules to individual resources
Monitor resource attendance by shift and coordinate relievers
Monitor and review biometrics system and shift schedule for staff discrepancies
Continuous coordination of shift schedule when required i.e. training, events, absenteeism and any form of leave
Monthly Man-hours Report
Timesheet Coordination
Reconciliation of timesheets with biometrics on Prof1T
Coordinate any discrepancies
Staff Transport Logistics
Distribution of staff schedules to various transport service providers for staff transport
Logistical Opening of Stations
Opening of all stations as from 03:00
Transport staff from base station to ensure all station service are in place with start of service, if required.
SECONDARY DUTIES
Multi skilled to provide WIC services
Multi skilled to provide cashier services
Multi skilled to provide Call Centre services
Direct station and communication system faults to maintenance
department/Call Centre
It should be noted that for operational reasons, it may be necessary for you to perform tasks other than those described herein from time to time. Prescribed procedures may be amended by management as and when required.
Key Skills and Experience
Grade 12
Min 2-year Office Administration experience
Min 2-year experience in the operations of Bus Rapid Transport Systems
Good knowledge of MSOffice
Valid drivers license (Code 8)
Willingness to work additional shifts as and when required
People and Management Skill
Strong administration skills
Ability to coordinate various projects simultaneously
Good communication skills and ability to communicate across all levels with all stakeholders
Ability to conduct investigations
Pro-active and time management skills
Self-motivated and ability to work independently, taking ownership of tasks
Adhere to deadlines and targets
Analytical and quick-thinking
Key Result Areas
Ensure accuracy when capturing information as it affects staff remuneration
Co-ordination of staff transport logistics to ensure staff collections and determine cost saving methods Apply Now
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