Short Term Insurance Administrator - East London
Overview
An Insurance Company is looking for a Short Term Insurance Administrator to join their team.
Minimum Requirements
- 3+ years experience within the industry
- NQF4 qualifications and credits
- RE5 Exam passed
- Class of Business completed for STI Personal and Commercial lines
- CPD hours/points completed for last cycle (2022/2023)
Advantageous Additional Factors
- NQF5 passed for STI
- Experience on SANTAM online system
- Product specific training completed within the insurance industry
Job Description
- Make and receive calls to clients
- Complete and follow through amendments to client policies
- Evaluate cover to avoid under insurance
- Advise on claims under what section covered on policies
- Involvement with claims intermediary service (Client satisfied)
- Manage unpaid premiums
- Evaluate rates on line-items and negotiate premiums
- Policy renewals
- Completeness and accuracy of Record-of-Advice
- Fit & Proper-, FAIS, FICA and Code of Conduct compliant
- Grow portfolio by up and cross selling
- Build relationships with clients
Key Competencies/Skills
- Strong administrative skills
- Good verbal and written communication skills at all levels
- Computer literate in Microsoft office and internet
- Self-discipline and time management
- Punctuality
- Meet deadlines
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