Short-Term Insurance Claims Administrator - East London
Minimum Requirements:
- Grade 12
- 1+ Years Experience in the same or similar industry
- Class of Business completed for STI Personal and Commercial lines
- Operational Ability
- Product Specific Training
- Experience on SANTAM online system (Highly advantageous)
- Product specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)
Main Responsibilities:
- Make- and receive calls to clients
- Gathering and follow up all info and documents required to register claim
- Advise on claims under what section covered on policies
- Interaction and follow up with Insurers
- Involvement with claims intermediary service (Client satisfied)
- Follow claim through to Agreement of Loss and signed by client
- Logic and intellect to ensure customers treated fairly
- Build relationships (Trust) with clients
Key skills and Competencies:
- Strong administrative skills
- Good verbal- and written communication skills at all levels
- Computer literate in Microsoft office and internet
- Self-discipline and time management
- Punctuality
- Meet deadlines
Apply Now
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