A client based in Elandsfontein is looking for a site controller To manage the In-house operation successfully and ensure a 98% KPI and an effective operational and administrative efficiency ratio. Ensure that operational expenses are maintained within budgeted parameters. Operational • Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed, maintained and enforced • Understand and know how to make use of the various systems in the business • Keep all filing and administration up to date • Monitor the processes of scanning, manifesting and authorising of various In-house documents and dispatching of freight • Ensure the effective utilisation and optimisation of vehicles • Ensure vehicles are planned and ordered according to specific requirements and communicated to relevant parties • Ensure all freight is correctly processed • Rectify any discrepancies from the receiving branch within the allocated time frame • Order stationery timeously and ensure adequate quantities are ordered • Report any variances in the DOT and TAT • Keep an awareness of operational difficulties and advise all parties accordingly • Ensure quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various departments within Value • Ensure KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports • Act on all non-deliveries regarding NDD's and ensure out on delivery • Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG • Manage the POD process, report on a daily basis and consolidate at month end • Ensure accurate record keeping and maintain easy access to historical data • Report any shortages or damages to the branches daily • Open a handover register and ensure the driver sign's for each POD • Ensure customer satisfaction both internally and externally • Liaise with the outbound department to source sufficient resources Staff • Manage leave, time and attendance of all staff • Drive skills development of staff through training and other initiatives as regularly as required and keep signed records on file • Identify problem areas and initiate IR and HR processes as required • Ensure that all HR and payroll records are in place and maintained (job profiles, competencies, appraisals, wages etc) • Ensure that all staff are well managed to improve productivity, reduce overtime and ensure that staff are motivated and productive Quality, Health and Safety and KPI's • Ensure that customer KPI's are known, understood, measured, managed, maintained and reported on monthly • Ensure continuous improvement receives focus and is implemented • Ensure proactive actions are taken within the operation • Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act are conformed to • Ensure that all monthly checks are carried out as required • Ensure dress code is followed in accordance with company Standard Operating Procedures • Maintain housekeeping standards on a daily basis • Matric • Degree/diploma in supply chain/logistics field beneficial • 3 years relevant experience within the logistics environment • Leadership/managerial skills • Administrative capabilities • Computer skills Market Related Apply Now

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