Duties & Responsibilities

Ensure that all products supplied to customers are according to prescribed specifications and quality standards.
Inspect material being installed to ensure that it conforms to specifications and customer requirements.
Read, understand blueprints and specifications to ensure the roof installation is correctly installed.
Recommend any necessary adjustments and changes to the installation process in line with quality assurance.
Inspect, test, and approve the installation was done correctly and safety is not compromised
Product Standards adhered to and perform routine inspections.
Investigate and prepare Non-Conformance Reports on defective products and Goods Returned Notes
Investigates Non-Conformances and implements corrective measures.
Respond and resolve queries/ complaints from the Customers
Inspect Profiles
Perform Tests requested to ensure quality and durability of Products as when required by the customer or Management.
Problem Solving on Quality Matters
Ensure Health and Safety regulations are adhered to.
Liaise with Customers to ensure customer satisfaction and use feedback for continuous improvement on Quality Control
Submit Technical reports on all site inspections for the week to the Tactical Manager
Inspect concealed fix roofs for guaranteed purposes
Liaise with customers daily
Provide on-site training before new project starts
Perform Quality Checks in the factory
Inspect Roofs requires working on heights
Travel to various sites daily
Continuous improvement on quality procedures to minimize customer complaints
Provide in-house training as and when required
Perform wind uplift tests on the test bed in-house
Provide feedback to the Tactical Manager
Assist with adhoc items as and when necessary and required by management
Establishing quality standards for products the company produces
Reading blueprints and specifications to ensure that operations meet production standards
Recommending any necessary adjustments and changes to production processes
Inspecting and test the materials and equipment produced by a company

Key Performance Areas

Quality and ISO standards complied and maintained.
Customer satisfaction
Roofs installations completed correctly
Adequate Training provided on-site and in-house
Research and Development to improve Quality Procedures
Effective Inspections and Corrective Measures
Seamless operational quality

Desired Experience & Qualification

Matric / Grade 12
Good communication skills with both external parties and business audiences
Certification in quality control is preferred.
ISO9001:2015 Accreditation
Working at Heights
Roofing and Construction Product knowledge Advantageous
A minimum of 5 years experience in a similar role.
Excellent knowledge of MS Office.
Good math and technical skills.
Strong understanding of quality control standards and testing techniques.
Valid Drivers License
Technical knowledge of ROofing and Construction specific Manufacturing Machinery and specifications.
Ability to read technical drawings.
Analytical Thinking
Critical Thinking
Problem Solving
Adhering to all work-site safety rules and regulations.
Excellent communication, time management, and organizational skills.
Ability to work independently without supervision and meet tight deadlines.
Physically fit and healthy and ability to work at heights.
Ability to perform under pressure.
Ability to work in team.