Site Supervisor - - Durban

Roles and Responsibilities:

Client Service: Clients serviced according to Service Level Agreements.
Associate Service: Effective recruitment to competently meet Client requirements.
Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
Recruitment: Maintain updated Associate Database specifying details of suitably competent Associates.
Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.
Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
Support Organisational Development through communicating possible new and existing Client growth requirements to Business Line Manager.
Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.

KPI's

Effective Associate Recruitment and Increase in Associates Head Count (market share per client)
Build and Maintain Client Relationships
Management of Associates and Reporting
Management of Cost to Serve Client (Maintain Margins)
Aggregation of 100% correct payroll administration documentation for payroll processing
Maintain and Manage daily Operations and organizational compliance

Required Competency:

Professional Manner
Positive Attitude
Empathy
Good Communication Skills at all levels
Knowledge of Companys Recruitment and Internal Administration Processes
Attention to Detail / Accuracy
Self-Motivated
High Level of Energy
Ability to Work Under Pressure
Deadline Driven
Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits and Bargaining Councils/LRA

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