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Specialist: Application Support (Deployment & Releases) - Johannesburg

Support and maintain application 24/7, to ensure stability, systems availability and performance according to agreed SLA Support, maintain and monitor Non-Production and Production Environments Deploy applications to Non-Production and Production Environments Maintain software components & ensure reliable deployment of new features Review input deliverables from Development (RN / DI) Prepare implementation plan and Communicate to stakeholders Ensure application monitoring is in place as well as automated daily health checks Research new tools, technologies and best practices Taking ownership of software issues, and working with Development Teams to resolve more advanced issues Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices, Automation of manual tasks Proactively perform routine maintenance activities Perform daily health checks on all applications Manage pre-implementation and post-implementation testing. Monitor Service Desk queue and manage incidents, requests and problems experienced with systems. Run production scripts to correct system errors. Provide business support when required (e.g. month-end operational activities). A) Knowledge and Skills Formal Education IT degree/diploma Technical/ Legal Certification MCSD – Microsoft Certified Solutions Developer Strong computer skills including Microsoft Office and databases Knowledge of configuration management tools and application performance and management tools ITIL foundation certification Experience · Minimum 3-5 years of enterprise software development experience or 2 years of DevOps experience; IIS .net technology · 2 years of experience in windows based operating systems · Knowledge and understanding of Agile Methods · Minimum 2-3 years of development experience · Exposure to cloud computing · Application Performance and Monitoring tools · Experience working in an Agile development environment · Insurance background/experience (Advantage) · K2 Platform knowledge and experience (Advantage) Apply Now
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