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Specialist Clerk - Cape Town City Centre

City of Cape Town

ELIGIBILITY Suitably qualified and experienced staff members CLOSING DATE 13.03.2024 REFERENCE NUMBER FIN 23/24 Ext SALARY Basic Salary: R 284 195.00 DEPARTMENT Revenue DIRECTORATE FINANCE Specialist Clerk Requirements Grade 12 / Senior Certificate 3 -5 years’ experience in a Revenue environment, Supervisory experience will be an advantage. A detailed knowledge of: Debtors municipal account and deposit administration, customer relation management systems and sound human relations. In depth knowledge of Cash management policy as well as the Credit Control and Debt Management policy. Must have good communication skills. A detailed knowledge of council approved tariffs and system parameters. A valid code EB drivers licence is essential. Willingness to work shift, Saturdays and Sundays linked to the operating hours of shopping malls Key Performance Areas Stand in as supervisor for the Administrative Officer 1 when required by: Supervise applications and sequences associated with the authorization and execution and quality assurance of functions related to Customer Care and Cash within the Revenue Department: Debtors and Cash. To ensure service delivery, the Specialist Clerk is responsible for the adequate training of staff and availability of staff to perform the function proficiently by monitoring the attendance registers. Ensure that staff adheres to the requirements of the time and attendance policies. Ensure that the office comply to the Health and Safety act. Controlling and maintaining of records associated with the sections establishment and movable assets. Collating of various statistics with regard to the number of contacts, number of notifications (created/completed or escalated). Deal with all Debtors and Cash related tasks which have a direct impact on service delivery. Apply Now
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