Specialist QA Engineer with Salesforce - SPECD Ltd - Central Johannesburg

We are in search of a skilled and experienced SPECIALIST QA ENGINEER WITH SALESFORCE to join the technology team of our financial institution client. The position will largely focus on testing, voice tech solutions such as voice biometrics and AVAYA dialer integration into salesforce. JOB DESCRIPTION: Job Title: Specialist QA Engineer with SALESFORCE Employment Type: 9 Month Contract (Renewable), Hybrid Work Location: Johannesburg, CBD DUTIES AND RESPONSIBILITIES: 1. QA Engineering: Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer. Actively participate in daily Scrum and project planning meetings. Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation). Prepare QA & Automation testing documentation (planning, design, execution, and sustainability). Develop automation test plans. Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.). Perform various types of automation testing (regression, integration, black box, scalability). Evaluate automated test cases and analyse & report results. Facilitate test plan / case reviews within squads. Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement. Contribute to the design and selection of testing frameworks for business applications. Deliver all automation & technical testing deliverables on time (always). Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.). Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans. Produce quality and testing outcome metrics and reports. 2. DevOps: Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward. Leverage coding language understanding & expertise to deploy testing requirements for specific products / services. Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed. Shift from testing features to supporting & being accountable for full product delivery. 3. Risk & Governance: Ensure compliance with technical risk and governance requirements. Ensure work is compliant with automation testing frameworks and standards. Proactively identify and communicate risks ahead of need. Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions. 4. People: Participate in peer reviews & continuously develop automation testing awareness & capability across squads. Interact and attend meetings and workshops to ensure that the major change and small enhancement initiatives impacts are proactively identified so that implementation can be coordinated. Ensure that promises to business are met and delivered and highlight constraints for implementation time periods. Identify impact of process changes on Job Descriptions of staff that executes work within the process. Test policy and procedural manuals, job aids, quick references, and training material to ensure the logics and to ensure that the manuals support the changes. QUALIFICATION, SKILLS, AND EXPERIENCE REQUIRED: 5 years in Salesforce. 35 Contact Center experience. 5 years IT industry/Financial services. PACKAGE & REMUNERATION: Will be agreed based on qualifications, applicable banking experience and previous earnings. Apply Now

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Specialist QA Engineer with Salesforce - Central Johannesburg

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