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Stewardship Specialist (N000773) - South Africa

North-West University

NORTH-WEST UNIVERSITY (MAHIKENG CAMPUS) DIVISION: CORPORATE RELATIONS AND MARKETING DEPARTMENT: DEVELOPMENT AND FUNDRAISING VACANCY: STEWARDSHIP SPECIALIST POSITION NUMBER: N000773 PEROMNES: P7 EMPLOYMENT TYPE: PERMANENT APPOINTMENT PURPOSE OF THE POSITION Responsible for the development and implementation of comprehensive donor cultivation, stewardship, and donor recognition programmes, including digital communication and campaigns, major and minor gifts, naming programme and donor events at the NWU. This role will also be responsible for key project management of key accounts, ensuring donor retention. KEY RESPONSIBILITIES: Development of a comprehensive digital communication, stewardship, and donor recognition plan: Develop a comprehensive donor cultivation, stewardship and donor recognition programme that ensures that donor-centric communication and physical activities are planned, executed, and fulfilled in a timely, impactful, and engaging manner. Develop a comprehensive digital communication plan to attract prospective, and retain current donors, and to create awareness about giving opportunities at the NWU. Design strategic digital fundraising campaigns. Contribute to the development of policies, best practices, and processes to support fundraising efforts and donor retention. Implementation of stewardship and donor recognition activities: Implement stewardship activities across all campuses, including events, university visits, and the executive engagement programme aimed at strengthening relations with prospective and current donors. Support and manage the executive management solicitation and stewardship programme. Compile and manage an inventory of naming opportunities and create naming opportunity presentations as well as overseeing the installations of new donor recognition plaques. Collate information from faculties and support divisions and continuously update and maintain university donor database using DevMan system. Compile donor and stewardship reports for various structures of the university. Digital donor communication: Design, update, and implement a digital communication diary to regularly engage with prospective and current donors, alumni, staff, and students. Create and disseminate timely, regular and engaging newsletters, news items, web content, social media, and online advertising to broaden the reach of communication in collaboration with the entire CRM division. Create and execute strategic digital fundraising campaigns. Develop fundraising-related social media content in collaboration with Social Media team. Develop and implement a comprehensive communication effectiveness and efficiency monitoring and evaluation system. Project management and stakeholder engagement: Ensure projects within the NWU are effectively managed as required by donors, reporting timeously to retain and increase current sponsorships/grants. Plan and execute fundraising events aimed at strengthening and mobilising support from various stakeholders, in collaboration with the CRM division. Offer fundraising event guidance and support to university management, faculties, and support divisions. An honour's degree (NQF level 8) in Communication, Marketing, Public Relations, or business-related qualifications. A minimum of five (5) years' development and fundraising experience. A minimum of five (5) years' experience in building and maintaining effective relationships with stakeholders at various levels. A minimum of three (3) years' experience in designing and implementing digital communication campaigns, inclusive of social media channels. Experience in planning, execution, and monitoring of integrated communication campaigns, inclusive of content creation. Experience in planning and execution of events. ADDED ADVANTAGE Membership with any relevant professional body. Experience within the Higher Education Sector. KEY FUNCTIONAL/ TECHNICAL COMPETENCIES: Ability to communicate with various stakeholders at diverse levels. Professional and effective written and verbal communication skills. Donor stewardship and database management experience (preferred). Good understanding of the donor lifecycle (preferred). Excellent time management skills with the ability to manage multiple projects simultaneously. Ability to develop, nurture and manage positive working relationships and deliver excellent client service. Strong competency in digital content creation and dissemination technologies. Computer literacy in MS Office (Word, PowerPoint, and Excel), as well as email and social media usage and database systems. Good organisational and planning skills. Good problem-solving skills. The ability to work independently and as part of a team. Ability to meet tight deadlines and function effectively in an environment demanding discretion, flexibility, and superior work. Good interpersonal and conflict resolution skills. Demonstration of language proficiency to function optimally in a multilingual environment. KEY BEHAVIOURAL COMPETENCIES: Good communication (verbal and written), presentation and interpersonal skills. Valid driver's licence and willingness to travel nationally. Ability to work under pressure. Some travel and weekend work will be required. REMUNERATION The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines. ENQUIRIES REGADING JOB CONTENT MAY BE DIRECTED TO: Mrs. Celeste Rossouw, Tel No: 016 910-3588 ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms. Hawa Joosub, Tel No: 018 389-9015 CLOSING DATE: 17 May 2024 COMMENCEMENT OF DUTIES: As soon as possible Kindly take note: applications may only be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered. The University subscribes to and applies the principles of the Employment Equity Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the aforementioned Act and NWU Employment Equity Plan. The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only. If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful. Apply Now
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