Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as a Store Manager at CUM Books Highveld Mall. With a history spanning over 80 years, C.U.M. Books is dedicated to putting Christian content and Bibles into the hands of the people of Africa. As a publisher and retailer, our driving passion remains the hope of the gospel. Job brief As an experienced Store Manager, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximize the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best. Store Manager responsibilities include: Leading and supervising a dedicated retail team. Maintaining and delivering excellent customer service. Plan and oversee in-store promotions and merchandising. Efficient stock management and monitoring of stock levels. Ensure the store fulfills all legal health and safety guidelines. Handling and resolving any issues that may arise within the store. Organize store operations and allocate responsibilities to personnel. Training and guiding staff members to achieve maximum performance. Preparation and effective control of the store's budget, focusing on cost efficiency. Addressing and resolving customer complaints to uphold exceptional customer service. Strong leadership and team management skills. Effective communication and interpersonal skills. Proficiency in budget management and stock control. Excellent organizational and problem-solving abilities. Proven experience in retail management or a related role. Customer-focused with a commitment to delivering exceptional service. Competitive salary. Opportunities for career growth and advancement. A dynamic and collaborative work environment. If you are ready to take on a pivotal role in our retail operations, bringing your leadership skills to a team dedicated to our mission, we invite you to apply for the Store Manager position. Join us in spreading the message of hope through Christian literature and contribute to the growth and success of CUM Books Highveld Mall. Apply now and be part of a team with a purpose Apply Now

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Store Manager Highveld Mall, Witbank - South Africa

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