Supervisor â Car Rental Industry - - Cape Town City Centre

Requirements

Ability to work SHIFTS including weekends
Matric (and valid drivers license)
Clear CREDIT record on the credit bureau
Computer literate in MS Word, Excel, and CRM system
Min 2 years supervisory experience managing staff
Ability to multi-task in a pressurised environment
Essential to be very well-groomed and well-spoken
Bilingual in English and Afrikaans - compulsory

DUTIES:

Working under pressure managing a team consisting of car rental agents and administrators
Extensive customer service and delivering superior service
Meet and Greeting of Clients
Training of staff
Understanding all options available to clients and being available to problem solve with problems that could occur
Dealing with clients locally and from overseas
General administration duties linked to all areas of the business
Ensuring excellent quality control with all vehicles
Upselling of various products available
Building excellent relationships with clients
Ensuring the team can work efficiently and effectively to the best top standards

Salary: negotiable dependent on experience, plus company car and petrol.

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