Supervisor/Mid-Management - Kloof Street
FreeRecruit
SUMMARY Manages the store and is engaged in the selling of merchandise by performing the following duties. Certain duties may be directed through Assistant Manager or Store Supervisor but overall accountability rests with the Store Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to: · Plans and prepares work schedules and assigns crew members to specific duties. · Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed · Directs compliance of crew with established company policies and procedures. · Takes action to address QVSC gaps for customer service and training. · Provides leadership, coaching and motivates crew members · Timeously completes the management check book on a daily basis. · Maintains appropriate stock levels through ordering, receiving and rotation processes. · Ensures that all product checklists are timeously completed on a daily basis. · Ensures correct portioning standards are followed for all products and services. · Ensures the store consistently maintains QSVC standards for security, safety, ambiance, and cleanliness. · Executes regular repairs and preventative maintenance plans for the store. · Executes sales promotion activities and directs crew members for merchandise displays. · Ensures understanding and keeping abreast of the competitive landscape so as to capitalise on sales and marketing opportunities · Effectively manages food-cost variances for the store · Manages controllable cost against set budgets for the store · Performs regular stock-take procedures and readily addresses variances · Strict adherence to cash handling procedures as per Company Policy · Monitor expenditure of all costs within store under your control ensuring all budgets are adhered to · Ensures the store’s banking is completed on a daily basis (so as far as possible) and in specific accordance with the Company’s cash handling policy SUPERVISORY RESPONSIBILITIES · Manages subordinates within the store and directly those who supervises employees. · Is responsible for the overall direction, coordination and evaluation of said individuals. · Carries out supervisory responsibilities in accordance with the organisation’s policies and applicable laws. · Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. The post Supervisor/Mid-Management appeared first on freerecruit.co.za .
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