Support Consultant - Cape Town City Centre
Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome team of coders, designers, and account managers. We require a self-starter who is obsessed with detail and brilliant customer service. All training and development is included to ensure you provide the best possible service to our clients. What you need: Customer support background Experience in support on large platforms Excellent communication skills Ability to learn quickly Duties Provide friendly and efficient support to customers via telephone/email/support systems Accurately record and document activity through the ticket system Ensure effective communication with customers, colleagues, and management Perform adhoc functions, projects, training More about you Resourceful with a strong sense of urgency Friendly and helpful Excellent telephone manners Ability to take initiative and solve problems Good time management skills Ability to work under pressure You like to share knowledge Quick learner and comfortable in a dynamic tech environment
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