Support Engineer Salesforce - Gauteng, Johannesburg - Johannesburg
Dynamix
Responsible for the provision of support, managing and resolving all user related incidents, requests, and changes. Identify recurring issues to assist problem management and perform root cause analysis. Implement changes based on investigation outcome and provide input into software design life cycle. Data Management and Analysis. Provide constant technical support to ensure optimal durability and reliability, investigate and resolve technical issues of the applications. Troubleshooting: Investigate and resolve issues related to production systems, including identifying root causes, implementing fixes, and preventing recurrence. Software Development: Design, Develop, and maintain software application that are used in production environment. Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate the build, test, and deployment processes. Monitoring and Performance Optimization: Monitor production systems for performance issues, bottlenecks, and errors. Optimize system performance and scalability as needed. Documentation: Document production environments, configurations, and procedures to ensure clarity and consistency. MUST have : 3 Years experience Salesforce Apex Copado DevOps CI/CD Azure SOQL Java Desired Skills: Saleforce Troubleshooting Production Banking Desired Work Experience: 5 to 10 years Desired Qualification Level: Degree
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