System Administrator Pretoria East - Pretoria
Online Intelligence Pty Ltd
Online Intelligence (Pty) Ltd is the leading supplier of Enterprise Risk Solutions (ERS) across the African continent. We currently have a vacancy for a System Administrator based at our Head Office in Pretoria. Requirement overview Obtain an in-depth knowledge of the solution (applications and / or integrations), Effectively configure, setup and map the software to suit the client's business requirement, as stated within the Scope of Solution, Coordinate / Facilitate training intervention, The registering of technical / functional support requests / enquiries from clients on applicable software, The providing of functional support to clients on the appropriate platforms i.e. e-mail, telephonically, TeamViewer, remote VPN, in person or in a work sessions, Managing of project outputs as defined and agreed with the Client, In depth project support Information collection (Identification of data sources internally as well as externally to the industry, Daily data collection from various sources of information, Liaison with Governmental organizations and representation on relevant Forums, Liaise with colleagues gaining and sharing relevant information pertaining to incidents), Information, Clean-up, Importation and Clean-up (Facilitation of data clean-up, Importation of data sets where applicable, Data Quality assurance), Creating of Application Queries, Scheduled Reports, Notifications, Alerts, Dashboards, etc. as required by the client, Report development and writing as per client request, To provide support and enhance business intelligence available to the operational teams. Requirements Minimum Grade 12 Certificate Minimum of 2 years' experience working on the CiiMS application Relevant Degree or qualification will be applicable Information Technology experience Excellent Communication and client relations skills Excellent knowledge and working experience on Microsoft Word, Excel and PowerPoint Ability to work independently with minimal supervision. Ability to maintain work related records and prepare reports. Ability to handle confidential and sensitive information. Ability to communicate effectively, both orally and in writing. High level of computer literacy with proficiency in Word, Excel, PowerPoint. Good knowledge and working experience on Windows Outlook and Internet, Good understanding of software solutions and databases, Quick learner on software applications, Effective planning, organised, multitask, report writing and time management skills, Ability to work with minimum supervision, No criminal record and a lifestyle that can stand up to intense vetting and clearance scrutiny. Proficient in English.
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