Team Lead Service Cape Town - Cape Town City Centre
iLaunch Ltd
12 Month Contract. International Client is looking to employ a Team Lead to lead the business/customer facing IT service management operations team Develop ITSM tactical plans and implement approved IT service management strategies Collaborate to design customer focused IT services Lead the IT Service Management Operations team Builds relationships with key stakeholders Matric / Grade 12 Tertiary Qualification - NQF 7 Degree or similar coupled with ITIL Certification Min 8 yrs experience managing IT support, services, and key processes including incident, change, service request and major-incident management. Vendor management experience and leading technology change and deployments essential Salary Market Related
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