Team Leader - South Africa
Our client based in Observatory at Black River Park is on the lookout for a well versed Operations Team Leader to join the Team. Role Overview: As an Operation Team Leader, your primary responsibility is to lead and manage your team to ensure the smooth operation of our department. You will play a critical role in handling scheduling, training new team members, monitoring KPIs, and facilitating effective communication within the team and with other stakeholders. Duties & Responsibilities include but not limited to are: Take charge of all scheduling activities for your team, including work shifts and task assignments. Facilitate the training and onboarding of new team members, ensuring they are equipped with the knowledge and skills needed to excel in their roles. Schedule and lead regular team meetings to foster communication, share updates, and address any concerns or questions. Continuously monitor Key Performance Indicators (KPIs) and address any areas of concern Collaborate with Store Operation Managers to address operational challenges and implement solutions. Prepare regular reports on team performance, escalations, and operational issues for review by senior management. Ensure that team members adhere to company policies, procedures, and safety protocols Qualifications and Skills: Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in scheduling software and relevant tools. Ability to analyze data and make data-driven decisions.
Apply Now
Facebook
WhatsappRelated Jobs
Team Leader: Care Operations - Johannesburg
...
Warehouse & Shipping Team Leader - Port Elizabeth
...
Claims Team Leader - Pretoria
...
Client Services Team Leader Cape Town - Cape Town Region
Ntice Sourcing Solutions
...
Client Services Team Leader Market related - Cape Town Region
Ntice Sourcing Solutions
...