Description ROLE OVERVIEW We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. Candidate will be responsible for a portfolio of buildings of which will encompass the full function from lease onboarding to reconciling cash books. RESPONSIBILITIES Leasing administration, billing, and receipts/refunds Maintain tenant files, DPW remittances, DPW correspondence files. Ensure billing corresponds to lease, renewals, and addendums. Allocate tenant receipts and keep record of all transactions. Investigate all un-allocated receipts and clear against tenant accounts as per remittances. Process corrections of misallocations and unidentified receipts daily. Prepare tenant consumption reports monthly. Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times. Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll. Ad-hoc invoicing and credit notes to fix or adjust billing. Liaise with legal department about future renewals & Lease agreements. Tenant Collections Maintain good relationships with all tenants. Collection of monthly rentals due for portfolio. Reconciling of accounts with daily collection reporting per region to management. Reconcile regional schedules and follow up payments per region. Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment. Ensure that queries on any outstanding balances and/or short payments and/or other issues are attended to and follow-up on balance of payment. Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date. Prepare Reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management. Tenant Liaison Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings. Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to. Create a network of correspondence in each DPW Region as to how and where to report certain matters pertaining the tenant. Effective relationship management ensuring that accounts are paid on time. Maintain good relation between internal departments (legal, municipal, maintenance) and tenant. Accounts payable (debtors and creditors) Reconciles processed work by verifying entries and comparing system reports to balances. Record account expenses by cost centre and invoice details and help with audit queries that arise. Maintain accounts by verifying and posting account transactions i.e 55201 G/L & Cashbook. Receipt Reversals and recaptures in Cashbooks. REQUIREMENTS Grade 12 Relevant Property Qualification Diploma in Accounting/Finance Advantageous 2 years' experience in Team Management / Supervisory (Non-Negotiable) Property experience (Non-negotiable) Collections experience (Non-Negotiable) Intermediate Excel skills SAGE experience MDA experience Driver's License (Must) Must be willing to travel. SKILLS Ability to work as part of a team. Friendly, helpful and service-orientated. Analytical / accurate / attention to detail. Numbers orientated. Good Verbal and written communication skills. Client management skills. Planning and organizing Assertive and energetic person. Ability to adapt to change. Achievement oriented. Deadline-driven, with a sense of urgency/result-orientation. Time management. Ability to work under pressure. Apply Now

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Team Leader East London, South Africa - East London

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