Team Leader: Technical Support - Menlyn
Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support? This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment. Duties Will be responsible for leading technical support team, Providing hardware and software support (LAN & WAN) Providing 2nd line support to users, investigate and provide solutions (TCF) Finance, procurement and asset management Requirements Must have matriculated. National Diploma in IT (advantageous) Must have A certification. Must have N certification. Must have 5 years of experience in 2nd and 3rd line Support. Must have Team lead Experience. Skills Leadership communication Computer Literacy
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