Technical Account Manager, Southeast - Virginia
Qualys, Inc.
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world Title: Technical Account Manager, Post Sales, Southeast Brief Description The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Description The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities Provide product and technical support for assigned accounts Identify and develop potential new business opportunities Convey customer requirements to Product Management, Marketing and Engineering teams Provide functional and technical support to customers Respond to customer questions on technical and business related issues Deliver high-level and detailed sales presentations Responsible for attending conferences, seminars, etc Qualifications Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Policy Compliance , Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches 5-7 years relevant experience Bachelors degree or equivalent experience Excellent written and oral communication skills Able to travel throughout sales territory 'Big 4' or similar consulting experience a plus LI-Rem Qualys is an Equal Opportunity Employer, please see our EEO policy.
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