Minimum Requirements: Matric, grade 12 or equivalent qualification together with a minimum of 2 years experience in the repairing of digitaland /or RF equipment to component level in technical repairs Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN Familiarity with Microsoft Windows operating systems SMD component soldering skills A good team player with above average communication skills both telephonically and in person Proven experience in successfully interacting with customers The ability to handle multiple responsibilities at the same time Self-driven and enthusiastic with a strong customer service orientation English literacy and numeracy of at least a Grade 12 level Ability to handle all repairs according to strict deadlines Willingness to travel for work as and when required Professional and presentable appearance; and Valid Drivers License Responsibilities: Performing electronic and mechanical repairs to products Conduct Field Service Support as assigned daily on all products which are supported by the company Compiling, recording and updating data on Call log management system Preparing, configuring and installing of Mobile computer equipment into vehicle, warehouses and factories Conducting Wireless Site Surveys Conducting regular site audits and preventative maintenance at customer sites Providing consultation support for installations Configuring and setting up of sales and test demo systems as per instructions. Undertaking on site installations as and when required Handling all related administration in the completion of forms, job cards, etc Adhering to all health and safety requirements in the execution of responsibilities Providing post sales support to staff, business partners and end-users
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