Technical Engineer It Remotely - South Africa
Belmar Personnel
We are looking for an experienced engineer who will engage with customer administrators to implement, maintain, and support in the customer environment. This is a customer-facing role with daily engagements either in person or remotely. Software company Implementation Projects Act as technical lead on small to medium implementation projects Consultation to ensure customer environment readiness Configuration and deployment of the product environment requirements with customer technical specialists including: Storage teams teams teams Directory teams teams Maintenance Projects Identify and resolve environment related challenges Identify and investigate product related errors Plan and execute Product Upgrade & Migration projects Product Support First contact with customers on support related issues Potential to move into a 2nd line support position in the medium term Investigate product and environment related issues Add context to relay as much detail as possible about the problem scenario to 3 rd line support and DevSupport A Network MCSA / MCSE essential Linux administrator (Advantage) Project Management (Advantage) Experience required The ideal candidate should have a proven track record in: Windows Server installation, configuration, and maintenance – (3 to 5 years) Active Directory configuration and management Virtualization experience in either VMWare or Hyper-V Software deployment products like SCCM or Kaseya Implementing, configuring, and maintaining backup solutions Storage and RAID configurations End-user Support experience Troubleshooting and product error investigation R28 000 – R35 000
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