Core Competencies & Abilities:
- Good general knowledge of pump application, engineering concepts and mechanical engineering
- Good understanding of pump fundamentals, pumps operations and pump components
- Well versed in pump installation, servicing and commissioning
- Excellent track record and experience in pump sales, client communication and customer service.
- Research and identify target markets and clients to grow market share
- Result oriented with strong organizational skills
- Develop and implement pump sales strategies to reach potential customers
- Visiting customers to gather requirements and providing pump solutions therefor.
- Preparing proposals and other technical documents that guides the customer on the provided pump solutions
- Resolving pump and spare issues in collaboration with product engineers
- Provide timely responses to both internal and external customers.
- Ensure quality of engineering/service support at customer sites.
- Facilitate sales growth associated with parts, upgrades, and repairs at key customers.
- Contribute sales information and recommendations to strategic plans and reviews including competitor actions and products
- Preparing and completing action plans
- Develop and implement customer-service standards
- Determine and recommend improvements to systems, policies and procedures.
- Implement changes where required/necessary
- Forecasting requirements for resource utilisation and specific sales costs
- Organize and ensure regular communication with key customers in designated territory.
- Must be willing to travel (extended hours and weekends if needed)
- 5-10 years pump sales experience
- Must have a strong client base
- Management reporting
Educational Qualifications:
- Qualification in Mechanical Engineering and/or relevant experience in the pump industry
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