Technical Services Manager - Medical Industry - Pretoria - Pretoria
Kelly
TalentCru ResponsibilitiesEfficiently manage daily service department operations, ensuring resource planning and sustainable profitability.Assign duties, provide work direction, and monitor service productivity.Ensure accuracy and completeness of repair orders and return authorizationsEnhance the efficient of the Field Services Engineering TeamTraining of staffManage service budget, forecast, and spare partsNegotiate service contracts as well a review service policy pricingEnsure accuracy regarding documentation such as quotes, invoices and job cardsFollow up on purchase orders and ensure timely invoicing within a set time frameManage debtors daysRequirementsGrade 12 (Matric)Qualification in any of the following fields - Engineering, Electrical or MedicalOver 5 years of experience in a customer-facing role in the medical device industry, administrative and management experienceExperience in asset management covering administrative, contractual, and financial aspectsSolid understanding of mechanical and electrical devices.Knowledge of medical devices, surgical procedures, anatomy, and medical terminology non-negotiable.
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