Technical Support Durban - eThekwini
SKA Recruitment
JOB PURPOSE: To take inquiries from customers internal and external and expedite to the benefit of the branch and the Group. Job objectives/Principal accountabilities: Achieve branch sales budget. Understand the difference between Margin and Markup. Margin Preservation. Personal performance relative to branch performance A communication and link, role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales. Proper buyout methods, adhering to policies and procedures. Effective and efficient customer contact extracting the needs of the customer. Making accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry. Creating a stimulating environment which makes BMG the preferred supplier to our customers. Ensure total participation and create synergy between diverse customer views and intentions. Stay within communicated time frames and provide accurate information timeously. Maintain a good relationship with customers. Communicate requirements to Manager and Product Divisions. Pro-active stock planning with Manager and Product Divisions. Develop selling skills to maximize sales opportunities and achieve goals. Create selling opportunities and overcoming objections. Closing the sale. Administrative duties and functions. Expedite orders to local suppliers. Various admin functions as allocated by the Branch Manager. Minimum Requirements: Matric/Grade 12 Min 3 years sales and Products Knowledge in Hydraulics Purchasing experience Negotiating experience Computer literate R11,500 Bens
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