TECHNICAL SUPPORT LEAD - Sandton
Job Objectives
Solid grasp of all technical requirements in the Lutron product line
Development and maintenance of training documentation
Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting & shading projects
Minimum Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
- Strong IP networking skills
- Mature individual
- Good communication skills
- Planning and project management
- Sound decision-making ability
- Skilled problem solver
- Results orientated
- Strong sense of accountability
- Must enjoy working in cross-functional teams with tight deadlines and under high pressure Apply Now
Solid grasp of all technical requirements in the Lutron product line
Development and maintenance of training documentation
Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting & shading projects
Minimum Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
- Strong IP networking skills
- Mature individual
- Good communication skills
- Planning and project management
- Sound decision-making ability
- Skilled problem solver
- Results orientated
- Strong sense of accountability
- Must enjoy working in cross-functional teams with tight deadlines and under high pressure Apply Now
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