Technical Transition Coordinator - Western Cape, Cape Town - Recru-it - Cape Town Region

Role: You will be responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading, and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. You will develop project plans for the implementation of new hardware and application software systems, directs technical analysis of complex system software, hardware, and related products. You will be the liaison with vendors and repair personnel to obtain the required service and will be responsible for high-level problem resolution, system security, policy implementation and monitoring. Outputs/Core Tasks: Perform Release Management (Software, Hardware, and Services) Activities. Perform Deployment Management. Perform Service Asset and Configuration Management Activities. Perform Configuration Control Activities. Perform Status Accounting and Configuration Audits. Perform Event Management Activities. Perform Knowledge Management. Perform Change Management Activities, including Logging of changes, Attending Pre- / E- and Weekly CAB. Assist with Change impact Evaluation. Assist with Major Incident Management. Assist with Service Validation and Testing. Assist with Operation Support. Qualifications: Grade 12. IT related Degree or Diploma or/ and a minimum of 8 years relevant IT experience. ITIL Foundation or/ and Configuration Management Practitioners Certification or/ and Transition Management Practitioner Certification. (Recommended). Knowledge: Windows Server 2019, IIS, PowerShell, and Microsoft SQL Server. Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy. Kentico and N-Cache. Continues Delivery Toolsets. Change Management. Version Management. Release Management. Configuration & Deployment Management. Excellent understanding of ITIL Governance. Experience: Experience in working in a project environment performing a Technical Transition Coordinator role. Solid understanding of configuration and deployment tools. Solid understanding of SDLC and Agile development methodology. Understand Service Management processes. Able to identify cross project dependencies. A proven track record of experience in Windows Server 2019, IIS, PowerShell, and Microsoft SQL Server. A proven track record of experience in Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy. Personal Attributes: Interpersonal savvy - Contributing independently. Decision quality - Contributing independently. Optimises work processes - Contributing independently. Action orientated - Contributing independently. Core Competencies: Being resilient - Contributing independently Collaborates - Contributing independently. Cultivates innovation - Contributing independently. Customer focus - Contributing independently. Drives results - Contributing independently. Role: You will be responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading, and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. You will develop project plans for the implementation of new hardware and application software systems, directs technical analysis of complex system software, hardware, and related products. You will be the liaison with vendors and repair personnel to obtain the required service and will be responsible for high-level problem resolution, system security, policy implementation and monitoring. Outputs/Core Tasks: Perform Release Management (Software, Hardware, and Services) Activities. Perform Deployment Management. Perform Service Asset and Configuration Management Activities. Perform Configuration Control Activities. Perform Status Accounting and Configuration Audits. Perform Event Management Activities. Perform Knowledge Management. Perform Change Management Activities, including Logging of changes, Attending Pre- / E- and Weekly CAB. Assist with Change impact Evaluation. Assist with Major Incident Management. Assist with Service Validation and Testing. Assist with Operation Support. Qualifications: Grade 12. IT related Degree or Diploma or/ and a minimum of 8 years relevant IT experience. ITIL Foundation or/ and Configuration Management Practitioners Certification or/ and Transition Management Practitioner Certification. (Recommended). Knowledge: Windows Server 2019, IIS, PowerShell, and Microsoft SQL Server. Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy. Kentico and N-Cache. Continues Delivery Toolsets. Change Management. Version Management. Release Management. Configuration & Deployment Management. Excellent understanding of ITIL Governance. Experience: Experience in working in a project environment performing a Technical Transition Coordinator role. Solid understanding of configuration and deployment tools. Solid understanding of SDLC and Agile development methodology. Understand Service Management processes. Able to identify cross project dependencies. A proven track record of experience in Windows Server 2019, IIS, PowerShell, and Microsoft SQL Server. A proven track record of experience in Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy. Personal Attributes: Interpersonal savvy - Contributing independently. Decision quality - Contributing independently. Optimises work processes - Contributing independently. Action orientated - Contributing independently. Core Competencies: Being resilient - Contributing independently Collaborates - Contributing independently. Cultivates innovation - Contributing independently. Customer focus - Contributing independently. Drives results - Contributing independently. Desired Skills: Windows Server 2019 IIS PowerShell and Microsoft SQL Server. Agile Tooling including: Bamboo GIT Jira and XL-Deploy. Change Management Version Management. Release Management. Apply Now

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Technical Transition Coordinator - Western Cape, Cape Town - Cape Town Region

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