Telesales Consultant - South Africa
Financial Services Company based in Edenvale seeks to appoint 17 VAPS Telesales Consultants on a permanent basis effective 1 March 2024. Duties: Achieve / exceed sales targets Follow up all sales leads in a timely and effective manner Adherence to QA and Compliance criteria as per FAIS requirements Responsible for follow up Ability to cross-sell - sell from a large range of branded products/services, as well as the ability to close Ability to accurately assess customer needs and potential, identify and deal with objections that may arise Accurate daily recording of all call details on the LMS Maintain and develop professional selling skills Daily administration Education: Grade 12 / Matric Fully FAIS accredited as per requirements set out on your DOFA date RE5 Qualification (must have) Up to date with CPD Hours Preference will be given to candidates that have completed the full FAIS qualification Experience: Minimum 1 – 2 year’s sales experience (telesales environment) Experience in an inbound/outbound call centre environment Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive Excellent communication (verbal and written) - Good command of the English language Motor industry experience will be an advantage
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